Shipping policy

Turnaround Times:

Online orders ship within 3 business days.

If you choose in-store pickup, orders placed during our open hours are usually ready within the hour. Occasionally, some items are stored off-site and may be ready the next open business day. You’ll receive an email when your order is ready — please wait for that confirmation before stopping by.

 

Shipping Policy :

Orders ship within 3 business days. Shipping methods and carriers are selected based on package size, destination, carrier availability, and estimated delivery timing. Orders may ship via USPS, UPS, or FedEx to provide reliable and timely delivery as efficiently as possible.

If you have a preferred carrier for your order, please reply to your order confirmation email shortly after placing your order and we’ll do our best to accommodate your request.

Please note that USPS Ground Advantage is the slowest shipping service and may take 2–6 business days to arrive. This service does not include guaranteed delivery timing. USPS Priority Mail typically arrives within 1–3 business days, though carrier delays can occasionally occur.

While we ship promptly, delivery timelines are determined by the carrier and cannot be guaranteed.

Whenever possible, we reuse clean shipping boxes and packing materials as part of our commitment to reducing waste and giving quality materials a second life. Many of the boxes we receive from our vendors are in excellent condition and perfect for reuse. Your order may occasionally arrive in a carefully reused box or mailer, but every package is packed with care and attention before it leaves our shop.

Free Shipping:

Free shipping applies to qualifying merchandise subtotals before tax and after any discounts are applied. Free shipping is available for orders shipping within the contiguous United States and to APO/FPO military addresses.

Orders qualifying for free shipping will be shipped using the most economical shipping method at our discretion. While customers may see multiple shipping options at checkout, the final carrier and service level for free shipping orders will be selected based on the most efficient and cost-effective method.

Alaska, Hawaii, and U.S. territories are excluded from free shipping offers. Shipping rates for those destinations will be calculated at checkout.