Refund policy
Online Returns:
We’re happy to accept returns on brand-new, unused, unwashed items with original tags attached within 30 days of delivery.
The following items are final sale:
- Custom or special-order items
- Seasonal merchandise
- Bath and body products
- Food items
- Sale items
To start a return, please contact us for instructions. Returns must be postmarked within 30 days of receiving your order.
We recommend using a shipping method with tracking, as we’re unable to issue refunds for items lost in transit.
Refunds are issued to the original form of payment, minus original shipping costs. If your order qualified for free shipping, the actual shipping cost will be deducted from the refund.
You’re also welcome to return online purchases in person at the shop.
If something arrives damaged or missing, please contact us within 3 days so we can help.
In-Store Returns:
Returns and exchanges require a receipt or gift receipt. Returns are issued to the original form of payment.
We accept returns on brand-new, unused, unwashed items with original tags attached within 30 days of purchase.
The following items are final sale:
- Custom or special-order items
- Seasonal merchandiseBath and body products
- Food items
- Sale items
If you notice any damage or missing items, please let us know within 3 days of purchase.