Introducing Notown Kids!
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Our Policies

Turnaround Times:
Shipped orders will go out within 1-2 days of ordering. Pick Up orders will usually be ready to be picked up within the hour, but some items are stored off-site and may not be ready until the following day. This usually only applies to seasonal items that are out of season (for example, ordering a Christmas item or winter hat in July). Please wait for an email telling you that your order is ready for pickup.

Orders are shipped by the carrier and service that you select at checkout. Please note that USPS Package Service is the slowest delivery service that we offer and may take 2-6 business days to arrive. USPS does not guarantee delivery of Package Service items in a certain time frame, so if you need your order quickly, please select Priority Mail.

Returns are accepted on brand-new, unused, unwashed items with tags within 30 days of the order. Please contact us for return shipping information. When sending a return, make sure to select a service that provides a tracking number. Refunds will be issued to the original form of payment minus shipping costs. We are unable to accept returns on custom orders, seasonal merchandise, or pantry items.

Privacy Policy:
Click here to view our privacy policy.

Terms of Service:
Click here to view our terms of service.